Privacy Policy

Last updated: 16/09/2025

At LL Carpentry, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

Our Privacy Policy

Information We Collect

When you interact with our website or services, we may collect the following information:

  • Personal details such as your name, email address, phone number, and address (e.g. when submitting our contact form or requesting a quote).

  • Project details you provide when enquiring about renovations, extensions, new builds, loft conversions, or general carpentry.

  • Technical data such as your IP address, browser type, and usage patterns collected automatically via Squarespace analytics and cookies.

How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide quotes.

  • Arrange surveys, consultations, and project work.

  • Improve our website performance and customer experience.

  • Meet our legal, accounting, and regulatory obligations.

We will never sell your personal information to third parties.

Cookies and Analytics

Our Squarespace website uses cookies and built-in analytics to track website performance and visitor behaviour. This helps us understand how users interact with our site and improve our content. You can adjust your browser settings to refuse cookies if you prefer.

How We Share Your Information

We may share your information with:

  • Trusted service providers (e.g. email hosting, Squarespace analytics).

  • Legal or regulatory bodies if required by law.

We do not share your data with any third parties for marketing purposes.

Data Storage and Security

Your personal information is stored securely and only kept for as long as necessary to fulfil the purposes outlined in this policy. We take appropriate security measures to protect against loss, misuse, or unauthorised access.

Your Rights

Under UK data protection law (GDPR), you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your data, where legally applicable.

  • Object to the processing of your data in certain situations.

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via email: llcarpentry2@gmail.com